77cbc Terms and Conditions

These Terms & Conditions apply to the use of the 77cbc platform, including the website and mobile app. By creating an account with 77cbc, you confirm that you have read, understood, and agreed to all of these terms in full.

77cbc is an online gaming platform offering Live Casino, slots, Sports Betting, and bingo services to users in Bangladesh. By using the platform, you acknowledge the following:

• You are at least 18 years of age and legally eligible to use gaming services.
• You are using this platform of your own free will and by your own choice.
• All information you provide is entirely truthful and belongs to you.
• 77cbc's Terms & Conditions may be updated at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

To register an account with 77cbc, you must provide a valid mobile number registered in Bangladesh. All information submitted during the registration process must be accurate and up to date.

Account Registration Requirements

• A maximum of one account is permitted per person, household, or IP address.
• The name on your account must match exactly the name on your national ID.
• Accounts created with false information will be closed at any time and associated funds may be forfeited.
• Keeping your account password confidential is your sole responsibility.
• Transferring or selling your account to another person is strictly prohibited.

KYC Verification

For security purposes, 77cbc may request KYC (Know Your Customer) verification at any time. This may include a copy of a national ID, passport, or driving license. Verification may be mandatory for large withdrawals. 77cbc reserves the right to hold withdrawals until verification is complete.

77cbc supports fast and secure transactions through Bangladesh's most widely used mobile banking services. All financial transactions are processed through encrypted channels.

Deposit Rules

• The minimum deposit is BDT 200 and the maximum deposit is BDT 50,000 per day.
• Deposits must be made from a Mobile Banking, Nagad, or Rocket number registered in your name.
• Third-party payments are not accepted. If such a transaction is detected, the funds will be returned and the account will be reviewed.
• Deposits are usually credited instantly. If there is a delay, please contact our support team.

Withdrawal Policy

• Withdrawal requests are processed within 24 hours; transfers to Mobile Banking and Nagad are typically completed within 15 minutes to 1 hour.
• The minimum withdrawal is BDT 500. Any active bonus wagering requirements must be met before a withdrawal can be processed.
• Your withdrawal method must match the method used for your deposit.
• Bank transfers may take 1–3 business days.

All bonus offers on 77cbc are subject to specific terms and expiry dates. By claiming a bonus, you agree to all associated terms and conditions.

General Bonus Rules

• The welcome bonus is available to new members only and can be claimed once per account.
• After claiming a bonus, the wagering requirement must be met within a specified period, or the bonus will be forfeited.
• Multiple bonuses cannot be active at the same time unless the promotion's terms specifically state otherwise.
• Placing bets with bonus funds on games outside the eligible list may result in the bonus being voided.
• If bonus abuse or fraudulent use is suspected, the account will be investigated.

Cashback & Reload Bonuses

Weekly cashback and reload bonuses are subject to the individual terms of each promotion. VIP members receive separate, exclusive benefits that differ from standard promotions. VIP terms & conditions will be communicated separately.

All games on 77cbc are powered by internationally certified Random Number Generator (RNG) technology. Game outcomes are entirely random and not predetermined.

• The RTP (Return to Player) rate for each game is displayed transparently.
• Live Casino games are streamed in real time, with all dealer activity recorded.
• If a game is interrupted due to a technical error, the session may be declared void and the wager refunded.
• If an internet connection is lost or a device shuts down during an active bet, the game's own rules will apply.
• For Sports Betting, any bet not placed within the designated time frame will be considered void.

Any activity that violates 77cbc's Terms & Conditions is strictly prohibited. Prohibited activities include:

• Using automated bots or software to play games.
• Creating multiple accounts to exploit bonus offers (bonus abuse).
• Any attempt to manipulate game outcomes.
• Using the platform for money laundering or illegal fund flows.
• Unauthorized access to another user's account.
• Attempting to hack or carry out any form of cyber attack on 77cbc's systems or network.
• Operating an account under a false identity.

77cbc places the highest priority on protecting your personal information. We follow international data protection standards in how we collect, store, and use your data.

• Your personal information will never be sold to third parties.
• Only information necessary for the operation of the service is collected.
• All data is protected by SSL encryption.
• Information may be disclosed to authorities when required by legal obligation.

For more details, visit our Privacy Policy Read the page.

77cbc believes gaming should be a source of entertainment, not addiction. We genuinely care about the mental and financial well-being of all our users. That's why 77cbc provides a range of responsible gaming tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a given period.
• Session Time Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Temporarily pause your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Close your account for anywhere from 6 months to permanently.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

77cbc reserves the right to suspend or permanently close any account under the following circumstances:

• If evidence of a breach of the terms and conditions is found.
• Failing KYC verification or submitting false information.
• If suspicious financial activity is detected.
• At the user's own request (self-exclusion).
• Extended periods of inactivity (no login for more than 12 months).

If an account is closed and a valid balance remains, it will generally be refunded after verification — unless the account is linked to prohibited activity.

77cbc is not liable for the following:

• If a game is interrupted due to loss of internet connection or a technical issue on the part of a third-party provider.
• If account credentials are compromised due to the user's own negligence.
• If services are disrupted due to natural disasters, war, or government restrictions.
• Any personal financial loss resulting from gaming is entirely the user's own decision and responsibility.

77cbc reserves the right to update these Terms & Conditions, in whole or in part, at any time. Users will be notified of significant changes in advance via email or SMS.

• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• The latest version of the Terms & Conditions will always be available on this page.
• The date of changes compared to the previous version will be noted at the top of the page.

For any questions, complaints, or disputes, please contact 77cbc's customer support team first. Our support team is available 24/7, 7 days a week.

• Instant support is available via live chat.
• Complaints sent by email will receive a response within 24 hours.
• 77cbc's internal review process will apply first in resolving any disputes.
• If a dispute cannot be resolved internally, independent mediation is available as an alternative resolution option.